Last updated: 25 May 2025
Woodlark Place Management Company Limited (“WPMC”, “we”, “our”, or “us”) is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR). This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website and use our services.
1. Who We Are
WPMC is responsible for the day-to-day management of the Woodlark Place residential development. We maintain this website to provide residents with secure access to relevant information and services.
Our registered office is:
Woodlark Place Management Company Limited
Newfrith House, 21 Hyde Street, Winchester, Hampshire, England, SO23 7DR
2. What Personal Data We Collect
We may collect and process the following types of personal data:
- Name and contact information (email address, phone number)
- Property address within the Woodlark Place development
- Login credentials (username, encrypted password)
- Case submissions (e.g., maintenance issues, complaints)
- Email marketing preferences and subscription status
- Website usage data (e.g., IP address, browser type, pages viewed)
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide secure access to resident-only content
- To respond to enquiries, feedback, and maintenance requests
- To send updates and notifications you have subscribed to
- To maintain records for management and operational purposes
- To improve the functionality and security of the website
4. Legal Basis for Processing
We process your data based on one or more of the following legal grounds:
- Contractual necessity – to provide services to residents
- Legal obligation – to comply with property management regulations
- Consent – where you have opted into email communications
- Legitimate interests – to operate and improve our website
5. Sharing Your Data
We do not sell or rent your data. We may share your personal information with:
- Our appointed property management agents or contractors
- IT service providers who support the website and email systems
- Regulatory or legal authorities if required by law
All third parties are required to respect the security of your data and to treat it in accordance with the law.
6. How We Store and Protect Your Data
Your data is stored on secure servers based in the United Kingdom or European Economic Area (EEA). We use encryption, firewall protection, and role-based access controls to protect your personal data.
7. How Long We Keep Your Data
We retain your data only as long as necessary for the purposes for which it was collected, including for legal and regulatory requirements. If you unsubscribe or request removal, we will delete or anonymise your data promptly.
8. Your Rights
Under the UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict certain forms of data processing
- Withdraw your consent for marketing communications at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at:
📧 support@woodlark.place
9. Cookies
This website uses cookies to ensure proper functionality and collect basic analytics. You will be asked to consent to cookies when you first visit the site. For more information, refer to our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated through the website or by email. Please review this page periodically.